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One of the best shared hosting providers with decent prices
I host sites with them on shared accounts for several years and I currently manage 7 accounts there. Undoubtedly, it has been one of the best hosting companies I've ever tested, with amazing support and great plan structures for really decent prices. I'm very surprised to read some negative reviews here as they really deserve better recognition.
Support is very slow, not ideal if your business is outside US/ Canada as not easy to call them.
I was not happy to have had to leave/ migrate from the VPS I purchased from HawkHost after 2 years without choice, at a very bad time as it caused a tremendous waste of time and business orders/ communications downtime.
Stay away from HawkHost! They promise many things but they provide nothing!
Stay away from HawkHost! They promise many things but they provide nothing!
1. They say their help is 24/7 which is a complete lie, they never reply to threads for days and some times they don't even bother helping people out.
2. Their affiliate system is a complete scam, I suggested hosting to 4 people and I have got a commission for only one sale, while their customer support refused to give me any commission for the sales i have done.
3. Lastly, they promise 99% uptime, which is a lie! Their uptime is hardly 50%!!!!!
I've paid for annual hosting package. They took money & never setup hosting plan for me. Then they have come to me & asked for ID, which is very personal and I never give third-party websites. I've given phone number & asked to call me so that we could talk there. They called me & my country fraudulent and have not even given explanation. Now it's been 48 hours and not giving me refund!
THEY TOOK MONEY, DID NOT GIVE ME SERVICE & NOT REFUNDING
I needed an urgent server for my client. I have paid through paypal in Germany. Hawkhost hold the payment and asked for verification. I have provided all documents but they have asked for further documents. I have even submitted my government , which is something I don't like to submit to 3rd party websites. But they are always asking new documents, without explantatiom of why previous asked documents are not enough. So, I have decided to cancel it. The customer service is very slow and unprofessional. I found much better services with Godaddy. Hosting accounts often requires assistance from customer service, so an inefficient and unprofessional customer service is not acceptable.
The hosting services (shared) are ok. For the price, don't expect anything great with exceptional response times. It works, just don't use it for anything business critical. The billing, however, is almost fraudulent. They keep charging your card even after you removed it from their system! When contacting the support, they kept telling that I performed the payment "manually", which is not true at all.
I'm pretty new to Hawk Host and website hosting in general, so I can't say much about the services they offer. I can tell you that they sell your info very freely and you'll be inundated with unwanted mail and phone calls.
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