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I use Nexcess for my Clients' managed Wordpress Hossting. Their platform and features are top notch and their support is excellent. There people are always friendly and knowledgeable.
i try 2 time create a magento 2 page + cdn but already has design problems and support not turn me for help. they couldnt fix problems for about magento 2. Nexcess was success for magento 1x but for magento 2 unsuccess im sorry.
We recently moved multiple sites to Nexcess and after about a month I have to say I regret my choice. I do have to say their support is top-notch but you can get better prices elsewhere with unmetered bandwidth and disk space. I needed extra disk space while porting my site and they refused to help me except offering to jack the price way up. And all their servers are PCI compliant which is good if you are doing CC auths but adds annoying restrictions for those that aren't. I recommend folks look elsewhere.
Lately, the site is unavailable every day 2 hours. They do nothing to solve the problem. They simply give poor resources to customers. It is a pity, they were really reliable
We host our Magento site on Nexcess, as they're geared toward magento.
CS response time always very good, lots of useful documentation available, and price isn't bad. Can't really fault them. A live chat support would be handy though
Nexcess offers the Nexcess Client Portal as an alternative to the cPanel, bundled with all of its hosting plans. It’s a custom hosting admin panel that is just as powerful; it has thousands of licenses in production and expects to increase that number by thousands more in the coming months.
, and StellarWP are all part of the Liquid Web Family of Brands.
Is Nexcess a reliable web hosting provider?
Yes, Nexcess is a reliable host with a 100% uptime guarantee. It has eight data centers (three privately owned) carefully chosen for security, performance, and strategic positioning. Nexcess’s data centers are also PCI compliant, with additional redundancies and a 24/7 support team.
Does Nexcess provide good customer support?
Nexcess is superior regarding customer support. It provides for a comprehensive Knowledge Base, Live Chat, Email, Phone Support, and a Ticketing system. You can expect instant support and friendly live chat agents.
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