Hi, - We would be grateful if you can simply Google the error message "Resource Limit Is Reached". The support staff explained it to you but seems like you can understand it in a better way when you will search about it and you might find something like; "If you see a "Resource Limit Reached" error message in the browser window for your website, it typically means your account is constantly exceeding the resources assigned to it - these can include CPU usage, RAM usage, or Entry Processes (the number of concurrent processes running under your cPanel account)." - Shared Hosting servers are not over-sold as we always prefer Quality over quantity.

Do not teach me what is the meaning of "Resource Limit Is Reached". I am in web development industry from last 16 years. The hosted website consume very less resources. In spite of this, it is reaching resource limit. You are providing very less resources while the amount(fee) you are taking is sufficient to provide better hosting resources.