CanSpace Solutions vs. TMDHosting 2020

th ago - I'm paying a few dollars more a month but now my site is flying. I never realized Wordpress was not supposed to be so slow. They also helped me install some caching plugins and set up CloudFlare, which has made a massive difference. They definitely know Wordpress and I would recommend them to anyone hosting a Wordpress site.

it was handled very quickly. Here are the ticket time stamps from first to last: Wed, Feb 5th, (21:53); Wed, Feb 5th (22:02); Fri, Feb 7th (11:05); Fri, Feb 7th (11:15). So requests were handled within minutes. I have one issue though; but it's not really TMDs fault. I would suggest the extra money to get privacy protection for your free domain or I guess any domain you buy or transfer to them. I've received about ten spam calls since signing up with them. I called them and they said it was the registrar they use and the lack of privacy protection. I am a reseller of Godaddy and buy all my domains from myself. I never buy the privacy protection and never received any spam when I buy a new domain or from the 100+ ones I currently own. I gave them my cell number as part of my contact info when I signed up.

my contact list says my emails are going to their spam filter - only Gmail accounts were reliably receiving messages from our domains. Of course CanSpace had no idea what I was talking about but this is the same host that repeatedly cited 'propagation time' and 'client email configuration' as the reason for almost 48 hours downtime with the transfer of these domains. In the end it turned out that their 'senior' tech discovered that our MX records had been incorrectly entered -- but no apologies offered for the lies told by their incompetent support staff. I should further add that this was only discovered after raising almost a dozen tickets because guess what? Despite claiming to offer 24/7 telephone support, their phone lines were mysteriously down when we called as they were "in the middle of moving offices" - of course. When I escalated the situation to owner Sunil and explained how messages from our domains were being blocked by half our address book since transferring them to Canspace, I was told to sign up for Amazon SES (Simple Email Service) - at an added cost - to better ensure that our messages were whitelisted. Fifteen years using the same domains with various hosts, no problem. Day one and every day after with Canspace, half the messages being sent from our domain are blocked. It was such a disruption to our business during our busiest time of year that we had to switch to using a Gmail account to ensure reliable email communication. The eventual solution? Transferring the domains the hell away from CanSpace to Namespro based in Vancouver. Total downtime? 3 hours but more importantly once again all of our emails are reaching our clients and the nightmare that is CanSpace is thankfully over. Deal with CanSpace at your own risk.

to tell me that his website was not working. Nevertheless, upon on the sign-up of this service automatic payment was setup to avoid disruption of such.
As I went thru this issue, I notice that a payment of $142.80 went thru as expected. However, a further payment of $48 was required to re-active my services. Which makes a total $190.80 making an increase of over 60%.
No refund was offered, and I’m stuck with them for the next 2 year…great!!!
PLUS their mail-server is blocked by Hotmail, Gmail and other popular providers.
AVOID IT AT ALL COSTS otherwise you will regret in couple years.