CanSpace Solutions vs. TMDHosting 2020

oor performance and downtime, we knew we had to switch. CanSpace was recommended to me by some friends in the industry and I communicated to them how crucial it was to get our site migrated over, and that any downtime during the migration process meant lost orders for us. Their answers were incredibly well thought out and they took the time to explain every tiny detail. The switchover was so smooth I honestly could not believe it was that simple. They've also helped us make some tweaks to our site over the last few weeks that has had a significant impact on performance. We are extremely happy with CanSpace and would definitely recommend them for any serious business.

, people say that I am eccentric, and I am I guess. I like for things to work correctly, and I like to get what I pay for. Without Fail, TMD has bent over backwards to help me, they have trained and knowledgeable staff, and they don't tell you that they can do things they cannot, I have a lot of respect for that. I am moving my clients that have other hosting services to TMD as their current hosting expires. I highly recommend TMD hosting for any size website. They are a great company and there is not another hosting company out there that do what they need to do to keep your site up and running 24\7. They have round the clock support from live agents, no long waits on the phone going through the, :if this then press this button", non-sense that you so often get in nowadays society. 5 stars out of 5!!! Rock on TMD.

my contact list says my emails are going to their spam filter - only Gmail accounts were reliably receiving messages from our domains. Of course CanSpace had no idea what I was talking about but this is the same host that repeatedly cited 'propagation time' and 'client email configuration' as the reason for almost 48 hours downtime with the transfer of these domains. In the end it turned out that their 'senior' tech discovered that our MX records had been incorrectly entered -- but no apologies offered for the lies told by their incompetent support staff. I should further add that this was only discovered after raising almost a dozen tickets because guess what? Despite claiming to offer 24/7 telephone support, their phone lines were mysteriously down when we called as they were "in the middle of moving offices" - of course. When I escalated the situation to owner Sunil and explained how messages from our domains were being blocked by half our address book since transferring them to Canspace, I was told to sign up for Amazon SES (Simple Email Service) - at an added cost - to better ensure that our messages were whitelisted. Fifteen years using the same domains with various hosts, no problem. Day one and every day after with Canspace, half the messages being sent from our domain are blocked. It was such a disruption to our business during our busiest time of year that we had to switch to using a Gmail account to ensure reliable email communication. The eventual solution? Transferring the domains the hell away from CanSpace to Namespro based in Vancouver. Total downtime? 3 hours but more importantly once again all of our emails are reaching our clients and the nightmare that is CanSpace is thankfully over. Deal with CanSpace at your own risk.

l not be able to provide you with our services, therefore I will have to cancel the account. The amount that you have paid for your service will be refunded back to your card and you will receive it in the next 3-4 business days. Thank you for your time and I wish you a great day ahead!