I have a website on Downtown Host since 2009. Since that time my site was down only 6 times for a small time each. Even when they migrated to a better server it was ultra fast and they sent me a message before so I could info... Daha rm my visitors when and why my site would be offline. I have a large traffic and on my previous server my site was offline like 3 / 4 times per year.
They have lots of plans, good price and always were very helpful when I needed them. Support is effective and extremely fast in answer.
If I had another website, I would for sure sign up with them again. Daha Az

Tickets remain open, there is no longer a chat. My SSL certificate expired recently and there is no way on the site to correct it. If you go to certificates the "buy" is dead, and no prices are listed. Basically the site is a... Daha bit of a ghost site. A lot of dead error pages. Was on Downtown host since 2013. Support WAS 5 stars when I stared, with Jorge always at the helm. I just moved my forum to another host. Downtown host is a ghost of what it was. Daha Az