A2 Hosting vs. Arvixe 2019

ars, they provide the most reliable service, most responsive customer service, and most value for the price paid. As a nonprofit association with limited resources, having a web hosting partner we can trust is critical to our ability to deliver the best possible experience for our membership.

ackup and support within record time. Saved me from a panic attack. Truly appreciate that! Some cons: a bit slower than my previous BlueHost, but definitely far less expensive. Also uses the latest MySQL on VPS only, not shared hosting.

erral program. And even still, I've only used that program once. The point I'm making is that they were just THAT awesome before. Great uptime, never had any outages, sites were blazing fast, all for $31.99/month.
I was so pleased with them I ended up purchasing a few more shared hosting accounts with them, and again, referred a ton of business.
Now, their support agents just have a IDGAF attitude about everything. Everyone just seems to hate their jobs. There's no sense of "We really are glad you picked us!" Not even in a phony sense.
They don't even use "Please" and "Thank You" in emails. Which I do even when communicating with people I hate. It's just common courtesy.
Can't believe how rotten the service has gotten, and they don't seem to give a cr** about customer loyalty.

When I tried to dispute the charges they ran my credit card on file early and are refusing to return my money. I am most severely disappointed with their lack of ethics, which is bordering on criminal. There's a lot more to the story but this is the summary. Don't host through them unless you want your money stolen and horrible customer service.