A2 Hosting vs. FastComet 2019

in our ability to track jobs, collect data in the field, and more importantly cost us man-hours. There was no warning, no emails stating HELLO Your Server is down! However, it goes BEYOND the customer service aspect. When we spoke with the sales rep during the warm and fuzzy stage of acquiring service, we were told they were fully redundant. We've gone through 2 outages with them - 1 for 2 days and 1 for 27 days - they are not fully redundant. If you have a business which relies on your "uptime" A2 hosting is NOT the company for you.

website is blank - white letters on white background (photos not migrated properly) and they say it's not returning any errors so it's fine. The 24/7 support consists of them telling me why they don't see a problem and why they can't do anything about it. The only competent people in this company are in the sales team - once you purchase you'r left with ticket-based support team that can't fix the simplest issue. Going back to previous hosting provider, left them cause I thought they were expensive. After Fastcomet happy to pay any money not to have to deal with them. If you care about your website and don't want to spend weeks migrating avoid this company.