A2 Hosting vs. GlowHost 2020

reply within 24 hours, including weekends. Usually, the timeframe is much less. I am very satisfied with the responsiveness of their support team.

unately my income is not big enough to continue use it.
I had no problems with downtime on A2Hosting and thanks to them for this, but there are many cons which makes me nervous.
1.When I add domain, it starts to run AutoSSL and until it does not assign SSL to your domain you can't do nothing with it. but it may take up to 24-72 hours and from their opinion it is normal, fortunately in my cases it did not take more then 6 hours.
Another Problem is if you use gmail address for example for sending mails from your site it will send SPF error message to your mail and will not send email. I had same problem and asked for help via chat and Support guy told me that he fixed it but problem still existed and then after a while ago I again contacted support and now I was told that I need to add spf record for all domains separately by myself.
I am sure that after some time I will find some other stupid things on this hosting, but I need to get used to it until my service ends :(
When I told that it only takes few minutes on other hostings to assign ssl this is what I got as answer: "I cannot comment other hosting, it is like you ask Volkswagen why Mercedes have something different, yet they are both just cars."
But from my oppinion other hostings sell cars which only need keys in it and it will take you anywhere, while A2Hosting sell you just car parts and you need first to build a car and only after you will be able to drive, but nowone tells you this when you pay for it, you only find out it later.
I would understand this on Dedicated servers, but shared servers mostly are purchased by non-tech people for their blogs or small business and they need some ready to go solutions, but they are forced to learn Cpanel features to make everything work and this is terrible.

re control panel was in Chinese. I then had to work with support for hours before my site could be published, and was asked to scan and send copies of government issued identification. My Shoutcast server went down on the second day, requiring me to contact support a second time. My streaming specifications were also not as advertised, which I had to contact support to resolve. When it came to building my website, I would have liked to have seen more tools to create a professional looking site. Ultimately, I decided to find a more trustworthy host that could provide better tools to actually build my website. When I tried to invoke Glowhost's Money Back Satisfaction Guarantee, I was told that I'd be charged for my domain name that was originally offered for free, and that the charge would come out of my hosting refund. I was sent links to terms and conditions that differed from what I'd already read. After mentioning my intentions of sharing my experiences, I was then told that they could offer me the full refund as an "exception." I replied that I had no intention of withholding details of my experience, and the offer was revoked. In short, Glowhost was not for me. I felt misled by the Satisfaction Guarantee and was dissatisfied in the amount of issues that arose within my first week alone. For anyone looking for web hosting services, Glowhost has timely technical support but was far from pain free for me and abides by the same fine print any cheaper, more popular, professional, and easier to use host does as well.