Been with 1&1 / IONOS for several years and have had no problems to speak of ... if I had any problems/questions, their customer support was always fast and helpful. Highly recommended!

A big chunk of their clients have been down from Nov 14, 18:04 AEDT to now Nov 21, 11:02 AEDT. This is a full week and counting........ Check their status page for details: https://status.crucial.com.au/. Worst I've seen in 2... Daha 0 years. Look elsewhere for your hosting. Daha Az

I ordered a dedicated server. Within a few days I realized my assigned ip address was on block lists since test emails were not working. They suggested to buy my ips and see if they are clean, Next, I get a server notice o... Daha f hard drive failing. I am told to buy a cloud account to backup before they will replace drive. I did exactly that. They replaced the drive, sent incorrect Raid rebuild instructions rendering my server unable to boot. No problem I thought, I will use my backup to re-image the drive. POOF! It was gone. No explanation, no help! Total waste of time and money. Stay clear. At least all this happened before I took my several hundred client accounts live. Also noticed the SMTP serve crashed about every 3 hours then comes back online. Crappy is an understatement! Daha Az