Hostwinds vs. Reform Hosting 2019

lly get a reply within an hour, and they're always polite and friendly. 10 out of 10 for customer service! They certainly give me the impression that they not only want my business but want me to be satisfied and are willing to invest in building a relationship with their customers. I feel I know them personally.

- VPS Hosting ( Customer Service 1/5, Host Speed 1/5 )
-Hostgator - Shared & VPS ( Customer Service 3/5. Host Speed 3/5)
-Ipage - Shared ( Customer Service 4/5, Host Speed 3/5 )
-NameCheap - Shared ( Customer Service 5/5, Host Speed 5/5 )
Why is HostWinds The worst Company here? Here is my experience:
I started HoswWinds service on June 8 wanting to try the Business Shared hosting but something went wrong and somehow i got a VPS Hosting. Okey i wanted to migrate just two simple Wordpress Websites. THE WORST DECISION OF MY LIFE! After the Migration the websites were very slow checked on bytecheck.com around 1800 ms TTFB. I had around 30 Support tickets but they all talked the some to get a stronger VPS Hosting btw the total i paid was 60$ for 29 days. After 29 days i requested cancellation of the package open ticket for cancellation and it was done. Here is the best part after 3 days i was charged again? I talked to them once again to give me refund because this is obviously a mistake. No this is the answer i received from them. They even get the time to delete the Ticket asking me for cancellation ( It was evidence that i asked for cancellation ) !
Conclusion:
DON'T USE HOSTWINDS! SLOW HOSTING, EXPENSIVE, BAD CUSTOMER SUPPORT, DON'T EXPECT REFUND !
BE CAREFUL WHEN YOU ARE CANCELING ACCOUNT THEY HAVE HIDDEN TRICKS
Now i am on NameCheap from the 4 companies so far the best ones!

ties on their server. Bought the package: September 17th. Got suspended October 18th. Exactly in time so I couldn't build a case via Paypal and request my money back. From what I read here, most if not ALL of the reviews are "ordered". The situation is pretty screwed up with them.
So the email stated I do phishing activities and there was a report coming from some site with this warning.
Aside from the incredible perfect timing they've chosen to warn me, there is waaay more info in my defense.
The thing is - and I have uncontestable proof - my website had been uploaded September 24th. Nobody had logged in there since.
According to their printscreens, the corrupted phishing files, are inside a folder created on September 25th. The files INSIDE this folder, are all created sometimes in June. I didn't even have an account with them in June :)
At first, I thought this is a hacking case - and if it was, their server got hacked. I have the exact backup with the files I have uploaded September 24th and everything is spotless.
What bothered me the most is that I did everything in my power to correct the situation. I have recommended the deletion of the affected domain - and it happened almost immediately after I have seen the case. Then, I wasn't proposed a refund. Then, there was no investigation of logged-in sessions. AND the email came 1 day after a possible Paypal dispute was out of the question.
Not about the money, but about the time spent to investigate their scam, because I consider myself a fair and honest person. The accusation is simply TERRIBLE. Makes you feel like crap.
Stay away from these scammers.
And don't believe any review written online. They do the reviewing themselves.