Site5 vs. VPS Malaysia 2021

mail was sent announcing a price hike, just a bill that I was planning on paying one month early and luckily noticed in-time that it was 20% higher. NO WARNING and NO EXPLANATION. It looks to me like they were hoping everyone would have auto-pay on and notice too late when nothing could be done about it. I got in touch with Billing and they and claimed an e-mail got sent out. I triple-checked and there was no e-mail, only the invoice oddly two months early. They claim they need the money and I was like, I have a one-page website using less than 100 MB of space and have nearly zero visitors. It's a hobby handcoding HTML, so for what I have been paying for and barely use, they are making tons of money off of me for 14 years since all I have is a Virtual Server dynamically sized for what I use, which is barely nothing. The person in the chat talked to their manager to give me my old price for one time only. I waited 15 minutes. Then again LYING via omission: "Here's the updated invoice. We gave you two monhts free. Invoice still says $144 but with $12 discount, so is still $132." So, they offer to give me my old price of 120 and instead of being forthright and honest, they try to make like they are doing me a big deal by saying they gave me 2 months free usage. I caught him. At first I said thank you (for the two months free) but after looking closely, I was in the midst of responding and suddenly the chat ended (they hung up on me) after they asked anything else?

month. the service was vary2 bad. my website from early month 3 days already down, and what i cant accepted my web database also corrupted without touch anything after migrate. email was very2 bad, my client always complain dont receive. and smtp always down. what a bad service i thought i stay in malaysia can get better when youre local. but nope, my last experience with ovh singapore was 10x times more better than this. without any single issue. dont take a risk. and they can refund but not in cash still in their wallet without withdrawn to your bank. so just stay away, its a small scam style but on proper way. i hope dont make your customer in a risk with this kind of company. ive problem until now they still cant solve and keep give me a wrong reason.